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Magic Kingdom

Magic Kingdom

disneyworld.disney.go.com
What is your customer experience with Magic Kingdom?

Magic Kingdom Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Magic Kingdom has 2.2 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Like the game, Very nice place.
    Cons: See review, Charges me, Some rude employees.

  • Recent recommendations regarding this business are as follows: "Do not buy anything you cannot fly home with.", "Forget about riding guardians of the galaxy ride", "don't take your phones", "Disney given a chance will work with you and resolve any issues and concerns", "Should have option for refund in case of cancellation".

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Top Magic Kingdom Reviews

Critical Review

"Shipping"

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My Disney resort would not assist w shipping. Sent me to Disney Springs to obtain a box and label and then told me to return to resort and gift shop would ship...

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Anonymous
map-marker Tampa, Florida

Cannot log in to my acct

I was having issues logging into my act. It had been several years since I logged in.

I tried several times, but was using wrong password..

it wasnt until I was speaking to the lady at Disney, I realized that I had changed the password, and when I used the correct one, i was able to log in. She was patient and

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Anonymous
map-marker Tampa, Florida

Cannot log in to my acct

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I still dont know how the other person took my email off and replaced with their email, but can now log into my account

but I dont appreciate being identified as a pissedconsumer.com

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melanie a Pnz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kissimmee, Florida

Complain on employee vi very rude made my kids cry embarrassing

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She told me I was a liar in front of my kids and guests, which was very rude. She made my kids start the line all over again after they had been standing on it for an hour.

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Pros:
  • Very nice place
Cons:
  • Some rude employees

Preferred solution: Full refund

Natasha C Ycn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Four Corners, Florida

Need to fix charges on my account

Said that I have to actually call the game thing it's self but I can't find the number and I need to dispute the charges

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Loss:
$15
Pros:
  • Like the game
Cons:
  • Charges me

Preferred solution: Full refund

Lyniah Pmf
map-marker Orlando, Florida

Shipping

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My Disney resort would not assist w shipping. Sent me to Disney Springs to obtain a box and label and then told me to return to resort and gift shop would ship it.

Disney Springs staff rude and unable to assist. Called customer service and got a wonderful person who was helpful and kind but said I needed to return to the resort as they are supposed to assist w shipping items home.

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User's recommendation: Do not buy anything you cannot fly home with.

Mark F Cct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Guardians of the Galaxy ride

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You need a better method for obtaining seats on the guardians of the galaxy ride. There should be a link that streamlines the process rather than the way it is now.

There are too many points of failure for the consumer. MAKE YOUR LINKS COMPREHENSIVE and user friendly. Remove the complexity and points of failure for someone like me who just wants to ride the ride! And two seconds isn't enough time to get a spot in the virtual queue!

It favors tech savvy people with fast connections, and fast reflexes.

It's wrong. LOL

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User's recommendation: Forget about riding guardians of the galaxy ride

Anonymous
map-marker Atlanta, Georgia

SECURITY BREACHED

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We went to DISNEY last week of October. Of course we had our cell phones with us.

Ever since our return we've been inundated with scam calls. scam PayPal invoices, calls from all over the country and charges we did not incur.. Called Disney security to alert them and cannot reach them.

BOTTOM LINE; DISNEY DOES NOT HAVE CYBER SECURITY PROTECTION for devices on their property

As "imaginative" as they promote themselves... keep this in mind.

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User's recommendation: don't take your phones

Kenslie Ysq
map-marker Orlando, Florida

Disability question

My wife has stage 4 cancer and under the new das does not meet the disability requirements the last two days of being in the Disney parks has been a nightmare for her to to get to go on any of the rides. She has been coming her since she was little and it has really been a struggle for her is there anything that can be done we have two more days in the parks thank you

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Anonymous
map-marker Doylestown, Pennsylvania

I want to ask my girlfriend to marry me on the float she loves Disney on Christmas Day

Want to see how I can ride on a float in the parade going to ask my girlfriend to marry me on the float

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Zahraa Qhv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Lost email with complementary tickets

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All was done with respect and courtesy. Last year, we visited Typhoon Lagoon Glow Nights and someone had a bowel accident.

They closed the wave pool and we left early, which was not fair. We only go to enjoy the wave pool. We are not that young, so you can understand.

But upon our complaint, Disney reached out by email and issued two more tickets, which I wasn't expecting. I had just called to complain, but they were very professional and went above and beyond.

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User's recommendation: Disney given a chance will work with you and resolve any issues and concerns

Keyondra Ucs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

There was no one to help. All the answers we got was sorry.

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Contains 1 confidential file for company representatives

Every ride we have gone with our kids kept saying they have technical difficulties. Then you wait in line for 2 hours and they will only let people with genie pass.

Then they will tell you sorry they are not operating due to technical difficulties!! We wasted all our money and the time in line to barely do anything. Went to the blue umbrella they said sorry may be you can go to the office upfront and talk to the manager.

Kids were tired from waiting and didnt get to do anything and didnt get to see Cinderella, or even go on the rides they really wanted to go were temporarily out. It was such a bad experience.

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User's recommendation: I have no words. I guess that says a lot.

Harry Lem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ask question about tattoo shop

What is the name of the new tattoo shop coming next year to Disney World? I heard it was going in the Barber shop

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Preferred solution: Question about shop

Anonymous
map-marker Tampa, Florida

Cancellation

We cant make it for the scheduled Disney park due to medical reasons. So we requested for refund but it wasnt worth as no refund is offered.

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User's recommendation: Should have option for refund in case of cancellation

Claud Xxs
map-marker Tampa, Florida

Left my glasses in the ferryboat

Left my glasses in magic kingdom in the ferryboat i need to know where are the lost things in the park to go there:(

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Rene M Tss

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Verified Reviewer
| map-marker Kissimmee, Florida

Upset customer

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My son and I went to Disney. He has asthma.

We stopped so he could use his inhaler and one of the workers came over to us and told me he needed to get his mask on his face correctly!! Are you kidding me right now.

I get the mask policy but when hes using his inhaler, complete *** and I will never ever go to Disney again!!! And I will be sure to share with everyone I know!!!

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Loss:
$300

Preferred solution: Full refund

User's recommendation: Do not go!!!!

2 comments
Guest

“ everyone I know!” The few people you know understand you’re a nut and don’t care about your opinion.

Rene M Tss
reply icon Replying to comment of Guest-1998672

I’m a nut? Trust me, I know a lot of people and when others hear about this....actually I will not explain myself to a sheep. Have a great day!!

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Rebecca M Oqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southwest Orange, Florida

Do i need my drivers license?

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After a long period of waiting with customer service, decided to walk to purchase tickets. After an hour and half because i didn't have my drivers license, they finally agreed to let us all in.

Get to monorail, sit for approximately 15-20 min., They tell us its broken and we have to get on a different monorail. It took two trips as their were alot of people! FINALLY, get into park 2 1\2 hours later, 3pm, only to find out the park closes at 6pm. We all got to ride two rides and then we had to leave!

So basically we all paid $50 a ride!

No thank you. I will recommend and go to Unniversal Studios instead.

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Cons:
  • See review
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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