Skip to content
Magic Kingdom

Magic Kingdom

disneyworld.disney.go.com
What is your customer experience with Magic Kingdom?

Magic Kingdom Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Magic Kingdom has 1.8 star rating based on 11 customer reviews. Consumers are mostly dissatisfied and many request a refund or raise customer complaints.

Key Takeaways for Future Customers

  • Prepare for long waits and unreliable virtual queue for popular rides per Magic Kingdom reviews.
  • Expect high price level and limited refund options; ask about charges and refunds up front.
  • Bring patience for account, login, and shipping issues and variable customer service.

Negative Feedback / Risk Areas

  • Frequent complaints about rude employees and poor customer service.
  • Billing disputes, unauthorized charges, and requests for refund are common.
  • Security, accessibility, and long unreliable lines cause major dissatisfaction.

Positive Feedback

Some visitors praise the location, the game experience, and isolated helpful staff interactions.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
account disney game galaxy ride disney springs lol reflexes complexity seats spot
Filter review
Sort by
Lakasha Hbu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Harker Heights, Texas

Been playing the game for over a year and spending money. Can’t seem to get into the app on my end to get my progress back. Crashed and reset to zero.

None yet. It wont let me get into the on game support & havent been able to talk to anyone. I dont know what to do.

View full review
Anonymous
map-marker Tampa, Florida

Cannot log in to my acct

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I still dont know how the other person took my email off and replaced with their email, but can now log into my account

but I dont appreciate being identified as a pissedconsumer.com

View full review
melanie a Pnz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kissimmee, Florida

Complain on employee vi very rude made my kids cry embarrassing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

She told me I was a liar in front of my kids and guests, which was very rude. She made my kids start the line all over again after they had been standing on it for an hour.

Pros:
  • Very nice place
Cons:
  • Some rude employees

Preferred solution: Full refund

View full review
Natasha C Ycn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Four Corners, Florida

Need to fix charges on my account

Said that I have to actually call the game thing it's self but I can't find the number and I need to dispute the charges

Loss:
$15
Pros:
  • Like the game
Cons:
  • Charges me

Preferred solution: Full refund

View full review
Anonymous
map-marker Tampa, Florida

Cannot log in to my acct

AI Highlights
  • - I had trouble logging into my account after years.
  • - A Disney staff member was patient and helped me realize I changed the password; I could log in.

I was having issues logging into my act. It had been several years since I logged in.

I tried several times, but was using wrong password..

it wasnt until I was speaking to the lady at Disney, I realized that I had changed the password, and when I used the correct one, i was able to log in. She was patient and

View full review
Lyniah Pmf

Shipping

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The resort would not ship items home.
  • - Disney Springs staff couldn't assist.
  • - A customer service agent said shipping is the resort's responsibility.

My Disney resort would not assist w shipping. Sent me to Disney Springs to obtain a box and label and then told me to return to resort and gift shop would ship it.

Disney Springs staff rude and unable to assist. Called customer service and got a wonderful person who was helpful and kind but said I needed to return to the resort as they are supposed to assist w shipping items home.

User's recommendation: Do not buy anything you cannot fly home with.

View full review
Mark F Cct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Guardians of the Galaxy ride

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The seating process has many points of failure.
  • - A single comprehensive link could streamline the virtual queue and reduce timing issues.

You need a better method for obtaining seats on the guardians of the galaxy ride. There should be a link that streamlines the process rather than the way it is now.

There are too many points of failure for the consumer. MAKE YOUR LINKS COMPREHENSIVE and user friendly. Remove the complexity and points of failure for someone like me who just wants to ride the ride! And two seconds isn't enough time to get a spot in the virtual queue!

It favors tech savvy people with fast connections, and fast reflexes.

It's wrong. LOL

User's recommendation: Forget about riding guardians of the galaxy ride

View full review
Anonymous
map-marker Atlanta, Georgia

SECURITY BREACHED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - We visited Disney the last week of October with our phones.
  • - We've had scam calls and unrecognized charges, and Disney security couldn't be reached.

We went to DISNEY last week of October. Of course we had our cell phones with us.

Ever since our return we've been inundated with scam calls. scam PayPal invoices, calls from all over the country and charges we did not incur.. Called Disney security to alert them and cannot reach them.

BOTTOM LINE; DISNEY DOES NOT HAVE CYBER SECURITY PROTECTION for devices on their property

As "imaginative" as they promote themselves... keep this in mind.

User's recommendation: don't take your phones

View full review
Kenslie Ysq

Disability question

AI Highlights
  • - Wife has stage 4 cancer and does not meet the new DAS requirements.
  • - We have two days left at the Disney Parks and are seeking options.

My wife has stage 4 cancer and under the new das does not meet the disability requirements the last two days of being in the Disney parks has been a nightmare for her to to get to go on any of the rides. She has been coming her since she was little and it has really been a struggle for her is there anything that can be done we have two more days in the parks thank you

View full review
Anonymous
map-marker Doylestown, Pennsylvania

I want to ask my girlfriend to marry me on the float she loves Disney on Christmas Day

Want to see how I can ride on a float in the parade going to ask my girlfriend to marry me on the float

View full review
Zahraa Qhv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost email with complementary tickets

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Last year, a bowel incident closed the Typhoon Lagoon wave pool.
  • - Disney emailed a resolution and issued two extra tickets.

All was done with respect and courtesy. Last year, we visited Typhoon Lagoon Glow Nights and someone had a bowel accident.

They closed the wave pool and we left early, which was not fair. We only go to enjoy the wave pool. We are not that young, so you can understand.

But upon our complaint, Disney reached out by email and issued two more tickets, which I wasn't expecting. I had just called to complain, but they were very professional and went above and beyond.

User's recommendation: Disney given a chance will work with you and resolve any issues and concerns

View full review
Keyondra Ucs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

There was no one to help. All the answers we got was sorry.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Rides repeatedly had tech difficulties.
  • - Two-hour lines; only genie pass was allowed.
  • - Kids were tired; Cinderella and rides were unavailable.
Contains 1 confidential file for company representatives

Every ride we have gone with our kids kept saying they have technical difficulties. Then you wait in line for 2 hours and they will only let people with genie pass.

Then they will tell you sorry they are not operating due to technical difficulties!! We wasted all our money and the time in line to barely do anything. Went to the blue umbrella they said sorry may be you can go to the office upfront and talk to the manager.

Kids were tired from waiting and didnt get to do anything and didnt get to see Cinderella, or even go on the rides they really wanted to go were temporarily out. It was such a bad experience.

User's recommendation: I have no words. I guess that says a lot.

View full review
Harry Lem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ask question about tattoo shop

What is the name of the new tattoo shop coming next year to Disney World? I heard it was going in the Barber shop

Preferred solution: Question about shop

View full review
Anonymous
map-marker Tampa, Florida

Cancellation

We cant make it for the scheduled Disney park due to medical reasons. So we requested for refund but it wasnt worth as no refund is offered.

User's recommendation: Should have option for refund in case of cancellation

View full review
Claud Xxs

Left my glasses in the ferryboat

Left my glasses in magic kingdom in the ferryboat i need to know where are the lost things in the park to go there:(

View full review
Rene M Tss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kissimmee, Florida

Upset customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My son and I went to Disney. He has asthma.

We stopped so he could use his inhaler and one of the workers came over to us and told me he needed to get his mask on his face correctly!! Are you kidding me right now.

I get the mask policy but when hes using his inhaler, complete *** and I will never ever go to Disney again!!! And I will be sure to share with everyone I know!!!

Loss:
$300

Preferred solution: Full refund

User's recommendation: Do not go!!!!

View full review
2 comments
Guest

“ everyone I know!” The few people you know understand you’re a nut and don’t care about your opinion.

Rene M Tss
reply icon Replying to comment of Guest-1998672

I’m a nut? Trust me, I know a lot of people and when others hear about this....actually I will not explain myself to a sheep. Have a great day!!

View more comments (1)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article